Does 3DPrinterOS follow GDPR requirements for user data?

Answered by the 3DPrinterOS team

3DPrinterOS publishes a GDPR policy that explains how it collects, processes and protects personal data. For EU organizations, the managed cloud runs a separate European instance on Microsoft Azure, design files are stored only in the region you choose, and private cloud or on-premise deployment keeps data on infrastructure you control.

Points EU schools, universities and companies usually check:

  • Data location: choose the European managed instance, your own Azure, AWS or Google Cloud account in an EU region, or your own servers.
  • Access: single sign-on through your identity provider, role-based permissions, and access removed when people leave.
  • Records: the print history records the user, file, printer, material and outcome of each job, and it can be exported.
  • Transport: data in transit is encrypted with TLS.

Read the GDPR policy and the data handling policy to confirm they meet your obligations, and see the security overview for deployment options. If you need a security questionnaire or an architecture review call, the team supports both for enterprise accounts.

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