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Frequently Asked Questions: Your Guide to Understanding 3DPrinterOS

Find answers to common questions and learn more about 3DPrinterOS with our comprehensive FAQ page. Get the information you need in a quick and easy-to-understand format

General FAQs

3DPrinterOS Software

There are several reasons why you might choose to use 3DPrinterOS as your 3D printing management software:

Remote control and monitoring: 3DPrinterOS allows you to control and monitor your 3D printers remotely, which can be especially useful if you have multiple printers in different locations.

File management: The software allows you to upload and store 3D models in the cloud and access them from any device, which can be very useful if you share files with team members or work on them remotely.

Machine management: 3DPrinterOS allows you to connect to and control multiple 3D printers from one central location, which can help you to manage and monitor your printers more efficiently.

User management: The software allows for creating user accounts and a set of permissions for different users, which can be helpful if you manage access to your printers and files.

3D model preparation: The software includes tools for preparing 3D models for printing, such as orientation, scaling, and support generation, which can save you time and improve the quality of your prints.

Cloud slicer: 3DPrinterOS has a built-in slicer that allows users to prepare 3D models for printing by generating G-code, which is quicker than doing it locally, and you don't need to download any software.

Toolpath view: The software allows users to view the toolpath generated by the slicer, which can help ensure that the 3D print will succeed.

Quick to implement and easy to use: 3DPrinterOS is designed to be easy to implement and use, which can help you to increase the efficiency of your 3D printing program and utilize your 3D printers to a greater extent.

Scalability: The software is designed to scale your business, meaning you can add as many printers and users as you need without any overhead.

In summary, 3DPrinterOS is a comprehensive solution that can help you to streamline your 3D printing processes, manage your printers more effectively, and improve the efficiency and quality of your prints.

3DPrinterOS Software

3DPrinterOS (a solution by 3D Control Systems, Inc) is based in the United States, California. It was founded in 2014 and has been providing its cloud-based software for 3D printer management to various customers worldwide. The company's mission is to help businesses, institutions, and individuals to unlock the full potential of their 3D printing with its easy-to-use, secure, and scalable software.

3DPrinterOS is a 3D printing management software that can help you to solve a variety of problems related to managing and controlling 3D printers, including: Remote control and monitoring, File management, 3D printer management, User management, 3D model preparation, Cloud slicing, Printer fleet management, and Scalability

The top-level answer is Windows, Linux, and Raspberry Pi. The next level answer is anything that can get a print job onto our platform - any device with a browser.

3DPrinterOS Software

An easy-to-use cloud-based 3D printing management platform for managing files, machines, and users across your business.

We haven’t yet found the edge of our universe. The largest site has tens of thousands of users. Many sites have hundreds of 3D printers spread across multiple physical locations.

3DPrinterOS is a software application that helps organizations manage 3D printing. It helps to:- Save filament- Improve security- Save the system administrator's time- Encourage end-users to improve printing behaviorAnd that's just the start; it does so much more. Discover how 3DPrinterOS can help support your business.

3DPrinterOS is vendor agnostic/neutral, which means we endeavor to support as many operating systems, platforms, and devices as possible. This position is part of our core development philosophy and ensures you have a choice. This means you can change 3D printer brands, etc., with minimal impact on 3DPrinterOS and its core features. A vendor-neutral approach does not mean that all embedded offerings are created equal. We rely on the quality and feature set of the underlying device's firmware and supporting SDK used to create our software. In this regard, some manufacturers can claim better integration and a fuller feature set, thereby setting their devices apart. In every case, we strive to supply the very best user experience with the device.

3DPrinterOS has proven to increase the utilization of 3D printers by more than 500% for some of our customers. In addition to that, our platform reduces headcount and overhead. Your staff doesn't need to run around with SD cards, fill out excel sheets and send out emails. 3DPrinterOS automates that process and makes it more efficient.

3DPrinterOS supports a wide range of 3D printers from different manufacturers, including popular models from companies such as Ultimaker, MakerBot, LulzBot, FlashForge, and many more. In addition, the software is compatible with both FDM and SLA 3D printers. Learn more about the supported 3D printers here.

3DPrinterOS is primarily available in English, but the company has previously stated that it's working on adding support for other languages in future updates. The User Interface and the documentation might be in English only. Still, as the software is cloud-based, it can be accessed from anywhere worldwide, and non-English speakers can still use it by using the browser's translate feature.It is worth noting that the software's functionality is independent of the language. The software's functionality is the same regardless of the language of the user interface, which makes it accessible to users around the world. However, If you would like to have the software in a specific language, you can reach out to the company's support team and inquire about the availability of a specific language or the possibility of adding support for your language.

There are several ways to reach out to 3DPrinterOS support, depending on your needs and preferences. Some of the most common ways include:Email: You can email the 3DPrinterOS support team at support@3dprinteros.com. We typically respond within 24 hours.Online chat: We have online chat support on our website for paying customers, where you can chat with our support team in real time. This option is usually available during business hours.Knowledge Base: 3DPrinterOS also provides a knowledge base on our website, which contains articles and tutorials that can help you troubleshoot common problems and answer frequently asked questions.3DPrinterOS Forum: Anyone can reach out to our team on the forum and suggest future updates or talk about issues - http://forum.3dprinteros.com/

This all depends on how complex you make your configuration! At its simplest form, 3DPrinterOS can be installed and set up in minutes, and you can immediately start benefiting from reporting and essential print quotas or permissions.

3DPrinterOS Software

3DPrinterOS is a cloud-based 3D printing management platform that allows users to manage and control 3D printers users, and the printing processes remotely. The software connects to 3D printers via a network connection and provides a user-friendly interface for managing and controlling the printers.The platform includes a range of features for managing files, machines, and users, including:File management: Allows users to upload and store 3D models in the cloud and access them from any device.Machine management: Allows users to connect to and control multiple 3D printers from one central location.User management: Allows for creating user accounts and setting permissions for different users in multiple groups.3D model preparation: Includes tools for preparing 3D models for printing, such as orientation, scaling, and analyzing issues.Cloud slicer: A built-in slicer that allows users to prepare 3D models for 3D printing by generating a G-code.Toolpath preview: Allows users to view the toolpath generated by the slicer.Printer and user management: Includes tools for managing multiple printers and users, including monitoring printer status and controlling print jobs.The software is designed to be easy to use and implement, which allows for increasing the efficiency of your 3D printing program and setting-up printers faster. With 3DPrinterOS, users can streamline their 3D printing processes and manage their printers more effectively, with the ability to monitor and control their printers remotely and access their 3D models from any device.

3DPrinteROS is a flexible solution and can be deployed with several configurations ranging from “silent monitoring” to a complete user-pays environment. Most organizations do not use 3DPrinterOS to “charge” their users. In an education-based organization, 3DPrinterOS is often used to restrict users to a sensible quota/budget - for example, $10.00 a week or 10 hours a day of 3D printing hours. In business, 3DPrinterOS can track statistics or bill to accounts/departments.

Absolutely! Please reach out to us, so we can understand more about your organization and define the cost - https://www.3dprinteros.com/#contact_form

We support SAML, Shibboleth, Google, Microsoft, Okta, Incommon Federation, etc. We have even integrated custom SSO configurations. Reach out to us to learn more.

Yes, we have built extensive functionality to automate this process, and we even have integrations with Papercut, CBORD, and Stripe. Reach out to us to learn more.

Getting Start with 3DPrinterOS

What are workgroups in 3DPrinterOS?

Getting Start with 3DPrinterOS

What are the capabilities of 3DPrinterOS?

https://3dprinteros.helpdocs.io/3dpos-basics/system-description

Getting Start with 3DPrinterOS

What 3D printers do we support?

https://www.3dprinteros.com/supported-3d-printers

Getting Start with 3DPrinterOS

How to manage 3D printers in 3DPrinterOS?

https://3dprinteros.helpdocs.io/3dpos-basics/3-d-printer-in-3-dprinter-os

Getting Start with 3DPrinterOS

How to join the organization (Company, University, Workgroup)

https://3dprinteros.helpdocs.io/3dpos-organizations/how-to-join-your-organization-company-university-workgroup

Getting Start with 3DPrinterOS

How to connect an Ultimaker 3, S3, S5 to 3DPrinterOS

https://3dprinteros.helpdocs.io/3dpos-basics/how-to-connect-ultimaker-3-to-your-account

Getting Start with 3DPrinterOS

How to charge users in 3DPrinterOS?

https://3dprinteros.helpdocs.io/3dpos-organizations/prints-payments-in-3-dprinter-os

Getting Start with 3DPrinterOS

How do I print from the cloud?

https://3dprinteros.helpdocs.io/3dpos-basics/stl-model-preparation https://3dprinteros.helpdocs.io/3dpos-basics/how-to-slice-a-model

Getting Start with 3DPrinterOS

How do I create slicing profiles?

https://3dprinteros.helpdocs.io/3dpos-basics/slicing-profiles-management-in-3-dprinter-os

Getting Start with 3DPrinterOS

How do I create an account with 3DPrinterOS?

Get started here - https://cloud.3dprinteros.com/If you have questions on how 3DPrinterOS works, check out our Knowledge Base - https://3dprinteros.helpdocs.io/3dpos-basics/system-description

Getting Start with 3DPrinterOS

How can I connect my webcam for video monitoring?

https://3dprinteros.helpdocs.io/3dpos-basics/printer-settings

Getting Start with 3DPrinterOS

How do I connect my 3D printer?

https://3dprinteros.helpdocs.io/3dpos-basics/how-to-use-a-3-d-printer-in-cloud

Storage & Security

Where is my data stored?

3DPrinterOS is hosted on Microsoft Azure but can be deployed on other environments like AWS, Google Cloud, local servers, etc.

Storage & Security

Is 3DPrinterOS a secure solution? My environment is extremely restrictive, and we can't run anything that isn't totally airtight!

3DPrinterOS can be deployed directly on the company's internal servers (on-premise) or to the company's private cloud (Microsoft Azure, Google Drive, AWS, etc.)..... 3DPrinterOS works by encrypting the g-code or STL as it's being sent from the cloud to the Cloud Client situated on the secure local network.

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