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How Duke University scaled its 3D printing lab to 6,000 jobs a month

Duke's 3D print lab serves 250+ regular student users across up to 120 printers. With 3DPrinterOS it replaced SD cards and walk-up chaos with cloud queues, remote monitoring and usage data, and has logged more than 100,000 printing hours.

Duke University campus
Duke University logo3DPrinterOS

The story in brief

  • The challenge: running up to 120 3D printers for 250+ students who print prototypes and final products every week.
  • The solution: 3DPrinterOS cloud printer management, with print queues, file management, remote live monitoring and no SD cards.
  • The result: almost 7× more printers in service, monthly jobs up from 150 to as many as 6,000, and 9,000+ kg of material printed.
6,000
print jobs a month, up from 150
120
3D printers managed, up to
9,000+ kg
of material printed since launch
100,000+
printing hours recorded
1The challenge

250+ students, up to 120 printers, one lab

Managing a large number of 3D printers at the same time is not easy. Duke's lab needed to run up to 120 printers, used every day by more than 250 students for their scientific work, making both prototypes and final products.

Before 3DPrinterOS the team topped out at 8 printers and around 150 print jobs a month. Files moved on SD cards, there was no shared queue, and nobody could see print time or filament use across the lab.

2The solution

One cloud platform for every printer and student

Duke adopted 3DPrinterOS, a cloud 3D printer management platform. It removed the need for SD cards and introduced print queues and file management, and it calculates print time and filament use for every job.

Students can control printing from anywhere: the interface shows the stage of each job and a live stream shows the actual print, so they no longer have to stay in the lab. Built-in tools let them upload, fix and prepare files for more than 160 printer models without any other software.

3DPrinterOS lab management software
3The results

An optimal workflow with actionable insights

3DPrinterOS let Duke's lab bring almost seven times more printers into service and print more than 9,000 kg of material since they started.

Monthly volume grew from about 150 print jobs to as many as 6,000, a load the team says would be nearly impossible to manage without 3DPrinterOS. The lab has now recorded more than 100,000 printing hours on the platform.

Interactive

How Duke runs 3D printing on 3DPrinterOS

Compare the numbers before and after 3DPrinterOS, then click through each step to see how the workflow runs day to day.

Print jobs per month
150
Printers in service
8

Figures reported by Duke University’s 3D print lab. Monthly jobs shown at peak volume.

Step 1 at Duke

Students send files from anywhere

Students upload their models to 3DPrinterOS and fix and prepare them in the browser for any of 160+ supported printer models, with no extra software and no SD cards.

  • Browser-based upload and file repair
  • Print time and filament calculated up front
Explore model preparation
Chip Bobbert

“We were able to track individual users, machines and print jobs across the entire network via 3DPrinterOS.”

Chip BobbertDigital Media Engineer, Duke University
FAQ

Questions about Duke University and 3DPrinterOS

How many 3D printers does Duke University manage with 3DPrinterOS?

Duke's 3D print lab manages up to 120 3D printers with 3DPrinterOS, used regularly by more than 250 students. Before adopting the platform the lab was limited to 8 printers.

How many print jobs does Duke run each month?

Duke's lab runs as many as 6,000 print jobs a month on 3DPrinterOS, up from about 150 a month before the platform.

Which problems did 3DPrinterOS solve for Duke?

It removed the need for SD cards, introduced cloud print queues and file management, calculated print time and filament for each job, and let students monitor prints remotely through a live stream.

What results has Duke seen?

Almost seven times more printers in service, monthly jobs up from 150 to as many as 6,000, more than 9,000 kg of material printed and over 100,000 printing hours recorded.

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“This close collaboration has enabled Koenigsegg to tailor the platform to their specific needs, resulting in an optimized and user-friendly system for managing their 3D printers.”

Tim Back
Tim Bäck

Team Leader
Koenigsegg Automotive AB

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